Hix AI: What It Knows & How to Ask
How Manual Q&A, Docs, website knowledge and AI generation work together, plus listing privacy and best-question examples.
Hix AI is the Sitehix support assistant. It can answer short fixed questions from approved Manual Q&A and use Sitehix Docs/website knowledge to generate grounded answers through the configured AI provider.
Good questions
- “What do I need to list a website?”
- “Explain Website Step 3.”
- “How do I connect GA4 after I submit?”
- “What is the difference between GA4 and Listing Analytics?”
- “Which fields do I need for a domain listing?”
Language
Hix AI can handle common English, Bangla and Banglish phrasing. Short approved greetings may come from Manual Q&A; detailed product questions should use Docs/retrieved Sitehix knowledge.
Listing privacy
If you are not signed in to the Sitehix marketplace, Hix AI must not reveal a specific listing name, URL, price, revenue, traffic, metrics or whether a specific private marketplace record exists. Sign in first for allowed listing-specific lookup.
When Hix AI cannot answer
Use the relevant Docs article or contact Sitehix support for account-specific problems, review decisions or errors that require staff access. AI answers are support guidance; confirm important transaction details with the seller or Sitehix support.
Ask Hix AI using the wording you would normally use, or contact Sitehix support for account-specific help.